999 bet Terms and Conditions

1

General Introduction

These terms and conditions ("Terms") apply to the 999 bet platform and all services connected to it. By starting to use the website or app, creating an account, or taking part in any betting or gaming activity, you are considered to have fully accepted these Terms.

You should not use the service without reading and understanding the terms. If any term is unclear, please contact our support team.

999 bet reserves the right to amend these Terms at any time. Continued use of the platform after updated terms are published will be taken as acceptance of those changes.

2

Eligibility and Age Requirement

All services on 999 bet are for persons aged 21 or above only. Minors are strictly prohibited from creating an account or participating in any betting activity.

2.1 Eligibility Requirements

You must be at least 21 years old.
Information provided at registration must be accurate and truthful.
Each person may operate only one account.
Sharing your account with others or allowing a third party to use it is prohibited.

2.2 Verification

999 bet reserves the right to verify a user's identity, age, and payment information at any time. Withdrawals and other benefits may be suspended until verification is complete. Account verification is also mandatory for claiming birthday rewards.

3

Account Registration and Security

You must provide your correct name, mobile number, and all required information when registering an account. 999 bet reserves the right to cancel accounts and forfeit balances if registration was completed using false or incorrect information.

3.1 Password Security

Keeping your password confidential is your own responsibility. You should not share your password with anyone. If any unauthorised access occurs, notify our support team immediately.

3.2 Account Suspension

999 bet may temporarily or permanently close an account in the following cases:

Violation of the terms and conditions.
Evidence of fraud or deceptive activity.
Evidence of operating multiple accounts.
Misuse of the bonus system.

4

Deposits and Withdrawals

Deposits and withdrawals on 999 bet are handled entirely through mobile banking. Transactions are currently available via bKash, Nagad, and Rocket.

4.1 Limits and Timing

Minimum deposit: ৳300 (for each method).
Minimum withdrawal: ৳500.
Withdrawals are generally processed within 30 minutes to 3 hours.

4.2 Transaction Conditions

Your account must be fully verified before submitting a withdrawal request. To withdraw bonus funds, the specified wagering requirement must be met. 999 bet reserves the right to temporarily hold any withdrawal for review if a transaction appears suspicious.

Answers to common questions about deposits and withdrawals can be found in our FAQ section.

5

Bonuses and Promotions

999 bet runs various types of bonuses and promotional offers. Each offer is subject to its own terms and conditions. The general bonus policy is as follows:

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example, a ৳1,000 deposit earns a ৳1,500 bonus, giving a balance of ৳2,500, and a wagering of ৳1,500 × 10 = ৳15,000 must be completed before withdrawing.

5.2 Other Promotions

Weekly reload reward: 30% bonus, up to ৳8,000, wagering 15 times.
999 bet slots festival bonus: 50% bonus, up to ৳10,000, wagering 20 times.
Friday special deposit bonus: 40% bonus, up to ৳12,000, wagering 18 times.
Birthday reward: up to ৳2,000, wagering 10 times — account verification is mandatory.
Refer a friend reward: up to ৳3,000, wagering 12 times.

5.3 Bonus Misuse

If the bonus system is used dishonestly, bonuses are claimed through multiple accounts, or any form of manipulation is attempted, the relevant bonus and winnings will be cancelled and the account may be closed.

6

VIP Program and Cashback

The 999 bet VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can advance to a higher tier by playing regularly.

6.1 Weekly Cashback Rates

Bronze: up to 0.3% weekly cashback.
Silver: up to 0.6% weekly cashback.
Gold: up to 0.9% weekly cashback.
Platinum: up to 1.2% weekly cashback.

Cashback is calculated based on total net losses for the week. For example, if a Gold tier member has a net loss of ৳20,000 in a week, a cashback of ৳20,000 × 0.9% = ৳180 will apply.

6.2 VIP Benefit Conditions

To receive VIP benefits, your account must remain active and a consistent level of activity must be maintained. VIP tier status may be reviewed in the event of extended inactivity.

7

Betting and Gaming Rules

999 bet offers various gaming services including sports betting, casino games, live casino, slots, and fishing games. Specific rules apply to each section.

7.1 Betting Limits

Minimum and maximum bet limits are set for each game or event and are displayed in the game interface. 999 bet reserves the right to make the final decision on accepting or cancelling any bet.

7.2 Technical Errors

If a game or bet is disrupted due to a server outage, network issue, or software error, 999 bet will determine a fair resolution based on logs and records. If an incorrect result is displayed due to a technical error, that bet will be considered void.

7.3 Result Settlement

Sports event results are taken from the relevant official sources. Once a result is finalised it cannot be changed, except in proven cases of a specific technical error.

8

Responsible Gaming Policy

999 bet believes that gaming should be for entertainment only. We are committed to the wellbeing and safety of our users. Read our responsible gaming guidelines to learn more about how to keep gaming safe and controlled.

8.1 Self-Exclusion

A user may place their own account on a temporary or extended break at any time. Account access will not be possible while the break is active. Contact us via 24/7 live chat or email for assistance.

8.2 Preventing Excessive Gaming

Deposit limits can be set at the account level. If you feel gaming is getting out of control, please contact our support team. Our email for support: [email protected]

9

Privacy and Data Protection

The way we collect, store, and use your personal information is described in detail in our separate Privacy Policy. By accepting these Terms, you also acknowledge the Privacy Policy.

9.1 Purpose of Data Use

Account verification and management.
Processing financial transactions.
Providing customer support.
Sending relevant promotional information (subject to consent).

9.2 Data Security

All data is protected by SSL encryption. 999 bet never stores a user's password or full payment details directly.

10

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and legal action:

Claiming bonuses using multiple accounts.
Playing games or placing bets using automated software or bots.
Exploiting technical vulnerabilities of the platform.
Using the platform for money laundering or illegal financing.
Harassing or attempting to harm other users.
Operating an account under a false identity.

11

Dispute Resolution

If you have a complaint about a transaction, bet result, or account matter, please contact our support team first. 999 bet reviews all complaints impartially and aims to resolve them as quickly as possible.

11.1 Complaint Process

Immediate assistance is available via 24/7 live chat.
For email complaints, you must provide your account details and a full description of the issue.
After a complaint is submitted, the decision of 999 bet will be considered final.

11.2 Contact

Contact us for support: [email protected] — assistance is available in both Bangla and English.

12

Limitation of Liability

999 bet will not be liable for losses caused by technical issues, disruptions to third-party services, internet connection problems, or faults with the user's own device.

All gaming activities carry financial risk. It is not possible to guarantee winnings of any specific amount when using 999 bet's services, and 999 bet makes no such promise.

13

Amendment of Terms

999 bet reserves the right to partially or fully amend these Terms at any time. Registered users will be notified of significant changes as far in advance as reasonably possible.

Continued use of the platform after updated terms are published will be taken as acceptance of the new terms. You are advised to visit this page regularly to stay informed of the latest terms.

For more information about 999 bet, you can visit our About Us page.